How we collect, use, and protect your personal information.
Last Updated: June 2026
Jakarta Stemcell Centre ("JSCC", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website, patient portal, appointment system, and related services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Where applicable and permitted by law, we may collect:
When you access our website, we may automatically collect:
We may use your information for the following purposes:
We process personal information based on one or more of the following grounds:
We do not sell personal information.
We may share information with:
All disclosures are limited to what is reasonably necessary for the intended purpose.
We implement appropriate administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted, anonymized, or archived according to applicable regulations.
Our website may use cookies and similar technologies to:
You may control cookie settings through your browser preferences.
Where necessary, information may be processed or stored using systems located outside Indonesia. We will take reasonable measures to ensure adequate protection of personal information in accordance with applicable laws.
Subject to applicable laws, you may have the right to:
Requests may be subject to verification and applicable legal requirements.
Our services are not intended for children without parental or guardian consent.
Where information relating to minors is collected, such collection will be conducted in accordance with applicable legal requirements.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of external websites.
Users are encouraged to review the privacy policies of those websites independently.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and become effective upon publication.
Jakarta Stemcell Centre
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information available on our website.